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  #9 IP: 66.82.9.53
Old 02-07-2004, 06:02 PM
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Default Re: Intergate Ratings & Reviews

They are deceptive. They advertise $9.95/month for unlimited 56k access. Here's my experience:

1. They debit my checking account $9.95/month. Another company also debits my account for $4.95/month for network access.

2. I couldn't log on yesterday and called tech support. They said I had reached my 200-hour limit. I called customer service since they said unlimited access. They told me unlimited referred to the fact they don't limit what sites you can visit, not to usage. They said I have a 200 hour/month usage limit.

3. The advertise over 40,000 newsgroups, but they have a very short retention time and limit you to 4 connections to the news server.

4. The filter certain ports (i.e. 25). If you want to send e-mail, you either have to use their account to send it from or use a webmail-type account (like hotmail).

5. When I signed up, I picked jojo_133 as my user id. When I tried to access the ftp server to upload a web page to my personal space, it wouldn't let me logon. I called tech support and was told I wouldn't be able to logon to the ftp server because I have an underscore \_ in my user id.


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