I have been Beta Testing Intergate for some time. As an AOL subscriber for a long time, I have been looking at other options. So far, I have been very happy with Intergate. Connect speeds are sometimes a bit slower than expected, but I've always had slower connect speeds due to my location and noisy phone lines. I use a USR Courier V.Everything 56K external modem (one of the best, if not the best analog modem available), and I generally never connect faster than 40K - sometimes 32K. But, I saw this with AOL as well. I've only had two opportunities to speak to Intergate's support staff, and in each case the call was handled very well. And, they have expeditiously answered my support e-mails. I've looked into a few local ISP's, but none seem to offer what Intergate offers for $10 per month (billed monthly). It's not unlimited service - 200 hours per month, I believe. But, for many of internet users, that's enough time - unless you live for being online! Frankly, I think Intergate, as well as a number of similar national ISP's, are very well kept secrets. I wouldn't hesitate to recommend Intergate.